If you cannot attend a session, please make sure you notify your tutor ahead of time and let them know so you may avoid being charged for the scheduled session. Tutees can only miss four tutoring sessions. Please refer to the Policy Statement for Tutees. For extenuating circumstances, please speak to the tutor and contact Tutoring Services at tutorsrv@iastate.edu.
If your conflict will be an ongoing concern, ask your tutor if it is possible for the group to meet at a different time. The tutor can facilitate a discussion to identify whether there is a new time that works for all members. If the group cannot find a new time, you should contact Tutoring Services at tutorsrv@iastate.edu to potentially be placed in a different group.